Placing orders
When you are ready to purchase the items that you have placed in your basket you can simply click on the shopping bag icon located at the top right of the page and you will be directed to your basket. Here you will be able to use our delivery calculator to work out how much the shipping would be for your order. Remember to select the correct delivery country from the drop down menu and enter the correct postal/zip code. Once you have selected your preferred delivery method, simply update the total by using the button below
If you have a gift card or discount code, remember to enter it here. When you are happy with the payment total of the order, you can then click “Proceed to checkout” on the right of the page.

Follow these simple steps to complete your order:
Step 1. Checkout Method
You can sign into your account if you have one or if this is your first visit, register with us for quicker future visits. Alternatively, you can opt to check out as a guest if you prefer. Once you make your selection, just click on continue or sign in.

Step 2. Billing & Shipping Information
Please complete all required sections, these are highlighted for you with a red asterix (*). If possible, please enter a mobile number where we can reach you should we need to discuss your order. Our couriers will also text you details of your delivery straight to your mobile number provided. Your privacy is very important to us and we promise not to pass your details onto any other 3rd party. If you are shipping to an alternative delivery address, please select ship to different address and complete the highlighted section. When you are ready, just click continue.

Step 3. Shipping Method
You can now review your delivery method. All orders will be despatched within 2 working days, this timeframe may increase during exceptionally busy periods such as when we have a sale. If you have chosen an express service, your order will be shipped the same working day as long as it has been received before 2.00pm. For more information, please view our Delivery & Shipping page. If you wish to change to a different shipping method, just make your selection and click continue. You can review all changes before you pay.

Step 4. Payment Information
You should now be at the payment stage where you can select your payment method. Currently we accept debit & credit cards and PayPal payments, if you choose PayPal you will be directed to their site to complete the payment. Please see our FAQ's for a full list of all possible payment options.

Step 5. Order Review
Please spend a minute to review your order one last time. If you would like to go back over your delivery address, just click on the shipping information section and it will open for you. Once you are happy with your details you can go ahead and complete your order by clicking place order. Once all payment information has been entered, you will receive your order confirmation email.

Thank you for placing your order with Yoga Studio
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Amending/Cancelling orders
If you need to amend your order at all please contact as soon as possible either by phone (0)1202 721912 or by email [email protected]

All postage and handling charges associated with returning the goods to Yoga Studio are your responsibility.

There are some products we cannot cancel or refund, such as made-to-order items. Please see our Returns & Exchanges policy for more details.

 

Payments

We accept payments by PayPal, Yoga Studio gift cards and the following cards via SagePay: Visa, Mastercard, Maestro and American Express.

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